Question 1

Where do you deliver?

Accepted Answer

We deliver PAN India — across all states and major pin codes in India.

Question 2

How long does delivery take?

Accepted Answer

Orders are typically delivered within 5 to 9 business days from the date of order confirmation, depending on your location.

Question 3

How can I track my order?

Accepted Answer

Once your order is shipped you will receive a tracking link via email and SMS. You can also track it on our Track Order page.

Question 4

Do you offer Cash on Delivery (COD)?

Accepted Answer

Yes, we offer Cash on Delivery across most pin codes in India.

Question 5

Can I return a product?

Accepted Answer

We accept returns within 7 days of delivery for damaged, defective or wrong products only. Please refer to our Return and Refund Policy for complete details.

Question 6

What if I received a damaged product?

Accepted Answer

We are sorry to hear that. Email support@peakrux.com with your order number and a photo of the damaged product within 48 hours of delivery and we will resolve it as quickly as possible.

Question 7

Do I need a gym membership to use PeakRux products?

Accepted Answer

Absolutely not. Our products are designed for home workouts, outdoor workouts, travel and gym use. Fitness on your terms.

Question 8

How do I place an order?

Accepted Answer

Simply browse our store, add your products to cart and check out. We accept UPI, credit cards, debit cards, net banking and Cash on Delivery.

Question 9

Can I cancel my order?

Accepted Answer

Orders can be cancelled within 12 hours of placing them. After that the order may already be dispatched. Email support@peakrux.com immediately for cancellation requests.

Question 10

Are your products genuine quality?

Accepted Answer

Yes. We carefully select every product to ensure quality and durability. Your satisfaction is our priority.

Frequently Asked Questions